The first time you try to access your mailbox you will be prompted for a passcode. Use your mailbox number. During the initial setup you will be instructed on how to change the passcode and make it something unique so as to avoid other users from accessing your mailbox.

Resident Students

From dorm room
Dial 4999.
After system answers, enter: 6-digit mailbox number
After greeting, enter passcode.

Faculty/ Staff

From your campus telephone:
Dial 3999.
After system answers, enter passcode.

From other campus telephones:
Dial 3999.
After system answers enter extenstion number * then, enter passcode.

From off campus:
Dial 877-3999.
After system answers, enter : extension number * then, enter passcode.

7 - Play new/saved messages
6 - Make message to send
8 - User options
9 - Exit: also used to back up or send a message
0 - To reach Operator
# - To dial an extension, press # extension number * from Main Menu

1. Enter mailbox.
   
2. Press 7 to play messages
   
3. Press 7 to play messages again
   

Control Functions:

• * - Skip backwards five seconds
  
• # - Skip forward five seconds
  
• 8 - Pause for 30 seconds
  
• 2 - To Answer message
  Note: The "Answer Option" is available only if the message is sent from another mailbox or extension with a voice mailbox. To reply to all other messages, you need to Make a message and enter the mailbox number. After recording a message, press # for recording options.
  
• 9 - To send a message
  

After replying to a message press:

• 3 - To discard message
  
• 5 - To keep message
  
• 7 - To continue
  

To Give message (copy) to another user:

1. 4 - 6-digit mailbox number #
2. Record
3. # - Recording options
4. 9 - To Send
5. 3 - To Discard Message
6. 5 - To Keep Message
   
   

Recording a Message for Another Mailbox User

1. Enter Mailbox
2. 6 - To Make a message
3. Enter recipient's mailbox number #
4. Record your message.
5. # - For recording options
6. 9 - To send

Recording a Message to a Personal Distribution List

1. Enter Mailbox
2. 6 - To Make a message
3. Distribution list numbers (01-09) #
4. Record your message.
5. # - For recording options
6. 9 - To send
   
   

1. Enter mailbox.
2. 8 - For User options
3. 5 - To create a List
4. Distribution list numbers (01-09)
5. 6 - To Name list
6. Record list name
7. 9 - To Save name
8. 2 - To Add names to the list
   2 new mailbox number - For each person to be added
   
9. 9 - To save entries and Exit menu
   
   

1. Enter mailbox.
2. 8 - For user options
3. 5 - To Modify a List
4. Distributions list numbers (01-09)
5. 7 - To Play names on list
6. 2 - To Add a member
   3 - To Drop a member
   Mailbox number - For each person to be added or dropped
7. 9 - To save enries and Exit menu
   
   

1. Enter mailbox.
2. 6 - To Make a message
3. Broadcast mailbox number #
4. Record your message
5. # - For recording options
6. 9 - To send
   
   

Control Functions:

• 7 - Review message
  
• 3 - Discard message
  
• 2 - Append message
  
• 6 - Message Addressing Options
  

Mark message for special handling:

1. 2 - Confidential: Recipient cannot send a copy of message to another user
   
2. 8 - Urgent: Message is sent to the front of recipient’s unplayed message queue.
   
3. 7 - Receipt: Message receipt is sent showing the date/time the recipient played the message you sent
   
4. 3 - Future Delivery: Schedules message's arrival at a later date or time
   
   

If you are a student living in one of Adelphi's residence halls, please contact your Hall Director or Assistants for help with your Voice Mailbox.

If you are a faculty, administrator or staff member, please contact the IT HelpDesk at 516.877.3340 or email helpdesk@adelphi.edu.