Office of Information Technology


Policies Computer Equipment Ordering Policy and Procedures

If you need to buy a computer for your department or make other computer-related purchases, please contact the IT Help Desk at 516.877.3340 so that a Work Order ticket can be opened regarding your request. This procedure is necessary because Office of Information Technology approval is required for the purchase of computers and certain related items.

Below is a list of some of the computer equipment that requires IT approval for purchase, however this list may not be exhaustive. Computer technology varies widely and changes rapidly, therefore it is very difficult to apply definite rules. Please contact the Help Desk for any computer-related purchases to be certain.

Items requiring IT approval:
  • All software regardless of whether it is being used on a Mac or PC.
  • All printers, except multifunction printers (i.e., one that faxes & copies).
  • Handheld devices—includes PDAs, but not cell phones. For cell phones you would have to contact Purchasing*.
  • Computers including desktops, laptops and Tablet PCs.
  • Computer accessories such as monitors and scanners.
  • Storage devices—hard drives in particular, including optical drives such as CD burners and DVD burners.
  • Cameras, video camcorders.
Some computer items that do not require Adelphi IT approval include:
  • Small storage accessories such as USB drives.
  • Extra memory cards for handhelds, cameras and camcorders.
  • Consumables such as ink and toner, paper and other office supplies.
Please Note: Land-line phones requests are handled by the IT Communications department. Cell phones, fax machines, and photocopiers and handled through Purchasing (516.877.3247), not IT.

This is purely a guideline and it is possible that an item on one list or the other may or may not require IT approval. If you have any questions please contact the IT Help Desk for more information.

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Contact
For additional information or assistance, please contact:

IT Help Desk
Office of Information Technology
Adelphi University
Swirbul Library, 2nd Floor
1 South Avenue
P.O. Box 701
Garden City, NY 11530-0701

p - 516.877.3340
p - ext. 3340 (on campus only)
e - helpdesk@adelphi.edu


Monday – Thursday: 8:00 a.m. to Midnight
Friday & Saturday: 8:00 a.m. to 8:00 p.m.
Sunday: 10:00 a.m. to Midnight


This page last modified on January 11, 2010.
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