During this winter break, the Office of Information Technology and Resources is upgrading the University's network system.

This upgrade will be performed in several phases. Each phase consists of one to two buildings being upgraded on a scheduled day, which will cause network service interruption. This will affect users' access to email, H: and I: drives, printing, Administrative Systems and all other systems and resources that are available through the Internet.

During the interruption of service of a given building, all users who are not affected that day should keep in mind that those users who are affected will only be reachable by phone - not by email - and will be unable to access any of the above stated network resources.

Please plan and schedule your work accordingly. There will be limited use of your computer during the outage for your building.

On December 27, 28 and 29, network services will be intermittent.

During this work period, various applications may or may not be available for use. Although prolonged, OITR cannot guarantee normal services nor anticipate which applications will be available during your work hours.

We apologize for this inconvenience and thank you in advance for your cooperation in this matter.

Dear Faculty Members:

The end of the fall term is approaching and the Office of Information Technology and Resources is busy preparing for the spring semester.

We understand your software needs may vary each semester. If you require specific software, not currently installed on your PC or perhaps in a teaching lab, the procedure for this request is as follows:

Contact Customer Services and inform them of the software title which you are requesting. You will also need to provide the following information:

• The software version #.
• The vendor or manufacturers name of the software (if available).
• The location in which you need the software installed.
• The amount of licenses required for purchase.
• Please include the account number, along with any other billing instructions we may need to complete the acquisition of the software.

A work order will be generated and Customer Services will provide you with a reference number. This tracking number will provide an accessible history to reference from the day of your request to the day of installation.

For a detailed listing of the software currently installed on each of our labs, please visit OITR's Web site.

The site provides you with diagrams of each lab, including the total number of PCs available and any other equipment installed for general use.

Please allow several weeks lead-time to accommodate the inquiry, testing, and procurement of each piece of software.

If you have any questions or would like to place an order, please contact Customer Services at ext. 3340 or email us at CustomerServices@adelphi.edu.

Thank you and we look forward to another successful semester!

Due to system maintenance, the Telephone System will have an intermittent outage of service today between the hours of 5:00 PM and 9:00 PM

We apologize for any inconvenience this may cause and thank you for your patience.

The Library's cataloging system, Alicat, will be unavailable this Saturday, July 31, from 6:00 p.m. to 12:00 midnight due to system maintenance. This will affect access to both the online catalog (http://alicat.adelphi.edu) and the Library's online databases and journals.

We apologize for any inconvenience this may cause and thank you for your patience.

Recently, a new variation of the Mydoom virus, which hit the Internet earlier this year, started appearing in emails. The email includes an attached ZIP file, and may disguise itself as an bounced or erroneous email. If you have received a similar message, do NOT open the attached ZIP file. You should simply delete the email without launching the attachment.

The following subjects have been used by this version of the virus:

• say hello to my little friend
• click me baby, one more time
• hello
• error
• status
• test
• report
• delivery failed
• Message could not be delivered
• Mail System Error - Returned Mail
• Delivery reports about your email
• Returned mail: see transcript for details
• Returned mail: Data format error

The best way to detect and avoid viruses is by practicing due diligence. Shutting your office computer down at the end of the day is the best thing you can do, as we update your antivirus software with each login. We also ask that you avoid launching all suspicious attachments.

If you do not have Norton Antivirus on your PC, please contact Customer Services at x3340 to arrange to have the software installed on your PC.

If you do not have any antivirus software at home, we advise you to purchase an antivirus program immediately. If you do have antivirus software at home, make sure you update your virus definitions immediately, and at least once per week.

For more information on the latest variation of the Mydoom virus, visit http://www.sarc.com/avcenter/venc/data/w32.mydoom.m@mm.html

Recently, a new variation of the Beagle virus, which hit the Internet earlier this year, started appearing in emails. The email asks you to open a password-protected ZIP file and run the executable inside. If you have received an email with a password-protected ZIP file that you did not request, do NOT open the attached ZIP file. You should simply delete the email without launching the attachment.

Of course, the best way to detect and avoid viruses is by practicing due diligence. Shutting your office computer down at the end of the day is the best thing you can do, as we update your antivirus software with each login. We also ask that you avoid launching all suspicious attachments.

If you do not have Symantec Client Security on your office PC, please contact Customer Services at x3340 to arrange to have the software installed on your PC.

If you do not have any antivirus software at home, we advise you to purchase an antivirus program immediately. If you do have antivirus software at home, make sure you update your virus definitions immediately, and at least once per week.

For more information on this variation of the Beagle virus, please read Symantec's summary at http://www.sarc.com/avcenter/venc/data/w32.beagle.ab@mm.html.

Due to the scheduled power shut down by our facilities department, the following systems and services will be unavailable beginning Saturday, May 22nd at 7:00 PM.

• Blackboard (my.adelphi.edu)
• Class (http://class.adelphi.edu)
• GroupWise E-Mail
• Panther
• File Server Access ( H: and I: drives)
• Alicat
• Rascom
• Internet
• Voicemail

Once power is restored on Sunday evening, all services will become available.

Due to necessary maintenance, Levermore Hall users will experience a brief five minute interruption of Telephone Service between 5:00pm and 5:30pm today, May 19, 2004.

Thank you for your patience in the matter.

A new worm virus has been discovered, and it is advisable that all Windows users - faculty, staff, admins, and resident hall students alike - take the necessary steps to update their systems' defenses. This will help prevent your computers from being infected.

• Detailed update instructions for students
• Detailed update instructions for faculty, staff, and admins

We would like to inform you that our Network Server which resides at our Manhattan Center Campus will be offline tomorrow, April 9, 2004 between 4:30 PM and 8:00 PM.

Users on this server will not be able to log into the network nor will they have Internet access.

We apologize for any inconvenience and thank you for your cooperation in this matter.

Due to system maintenance, there will be two intermittent telephone outages between 5:30 PM and 6:00 PM today.

We thank you for your patience in the matter.

Recently, some of you may have received an e-mail claiming to be from "the Adelphi.edu team" claiming that your e-mail account is being disabled, or that we are sending you an antivirus tool. The e-mail asks you to open a password-protected ZIP file and run the executable inside.

If you have received this e-mail, do NOT open the attached ZIP file, as it contains a variant of the Beagle virus, which has been spreading for about a month. This e-mail was not sent from the Office of Information Technology. You should simply delete the e-mail without launching the attachment.

Of course, the best way to detect and avoid viruses is by practicing due diligence. Shutting your office computer down at the end of the day is the best thing you can do, as we update your antivirus software with each login. We also ask that you avoid launching all suspicious attachments.

If you do not have Norton Antivirus on your PC, please contact Customer Services at x3340 to arrange to have the software installed on your PC.

If you do not have any antivirus software at home, we advise you to purchase an antivirus program immediately. If you do have antivirus software at home, make sure you update your virus definitions on a regular basis.

For more information on the Beagle.J virus, please read Symantec's summary at http://www.sarc.com/avcenter/venc/data/w32.beagle.j@mm.html.

We are pleased to announce our Web Based Calendar System. This universal calendar is used to communicate all University sponsored activities and events. It features all current and future academic, cultural and athletic events. We encourage each of you to visit this site often, as each department continues to enter information.

Please visit Adelphi's home page and select the University Calendar (http://calendar.adelphi.edu/), which is conveniently located under the Arts and Events section. A separate link has also been added to our Arts and Events main page.

During the months of February and March, the Office of Information Technology and Resources will be upgrading and expanding Adelphi University's Telephone and Voice Mail Systems.

The procedures for retrieving your voicemail will remain the same. Unfortunately, due to the limitations of the old system, while we are cutting over from one system to the next, you may be required to dial "9-877" before the extension.

Example: If you call our Customer Services Department at x3340 and you receive the message, "Not a valid number," then dial 9 for an outside line and the number 877-3340. If you are still experiencing problems, try adding in the area code: 9-1-516-877-3340.

The following is a list of buildings with the associated cut-over dates for this project.

(LAST UPDATE: 02.24.04)

Buildings Completed:
Waldo Hall, Alumnae Hall, Harvey Hall, Linen Hall, Chapman Hall, Social Work Building, Eddy Hall, and Earle Hall.

Thank you for your continuous support as we upgrade our telephone system.

March 29, 2004 Update: You can download the OITR update presentation as a PowerPoint Presentation (2MB) (right-click and Save (Link) Target As...) or as an Adobe PDF (4MB) from the March 24, 2004, general faculty meeting, presented by Jack Chen, CIO. Please note: download is from on-campus computers only.

The Office of Information Technology and Resources welcomes you back to the start of an exciting semester. As part of our ongoing efforts to provide access to state-of-the-art technology, we have completed a number of key initiatives over the course of the last semester. We want to update you now on these projects that will expedite your studies, research, teaching and work activities.

Along with improving the infrastructures, we continue to focus on making our Web site, adelphi.edu, a viable information tool for the entire Adelphi community. Check the site often for current news and important information.

Blackboard Learning System: This course management system has been upgraded to release 6. This latest version includes over 200 enhancements to the previous version 5. Go to http://infotech.adelphi.edu/resources/manuals.php to find out about these new features. Scroll down to University Resources to access the PDF document. Faculty training is available at the Faculty Center for Professional Excellence. (FCPE). Students should obtain their accounts at our Customer Services desk, which is located on the second floor of the Swirbul Library.

Wireless Expansion: OITR has installed wireless access points around campus, selected both for their strategic locations and functional needs. View a list and map of wireless connections on campus and find out about connection requirements at http://infotech.adelphi.edu/resources/wireless.php

Faculty Profile: This just-launched Faculty Profile Manager highlights their expertise and accomplishments. All full-time faculty will have the ability to enter their curriculum vitae and list their areas of research, publications, awards and activities. http://www.adelphi.edu/faculty/profiles/

Web Calendar: A Web Based Calendar System for current and future academic, cultural and athletic events is available. There are also specific sections for important dates relating to faculty and administrative activities. http://calendar.adelphi.edu/

Hauppauge Center: Computer labs have been upgraded to give students at the Center greater access to the latest technology. More detailed information on layout and equipment specification is available at http://infotech.adelphi.edu/resources/labs/.

Customer Service New Work Order System: We are in the process of installing a new Work Order System. The system is designed to meet the expanding need for technical support on campus. It will enable users to create work orders online and check the progress and status of their requests. We will keep you informed and advise you as soon as it becomes fully operational.

New Telephone Expansion: An Alcatel PCX/4400 telephone system is being installed during the month of February. Superior to the current system, it has the capability to take advantage of emergent technologies including Internet Protocol (IP) telephony and wireless communication.

We are working on many strategic projects that will benefit the entire community. We welcome your comments. If you have any questions, please contact Customer Services at 516.877.3340. You can download a PowerPoint presentation of this announcement, presented by Jack Chen, CIO, from on-campus computers only.

We wish you much success throughout the semester!

The network connectivity to Woodruff Hall has been restored.

Woodruff Hall End Users: In order to gain full access, you need to restart your computers and network printers.

If you are still experiencing difficulties or interruption of services, please do not hesitate to contact us at extension 3340.

Due to construction, a cable has been severed and we lost network connectivity to Woodruff Hall. All end users that work in Woodruff Hall currently have no network connectivity, including access to their H: drives, departmental share drive (I:), e-mail or the internet.

If you reserved one of our Multimedia Rooms in Woodruff Hall, please contact the Registrar to reschedule.

At this time, we are unsure of the duration of the problem. We will inform you via e-Mail and Voicemail when the situation is resolved.

January 30 Update: The network connectivity to Woodruff Hall continues to be unavailable. However, at this time, the expected time of repair is late afternoon today.

All end users that work in Woodruff Hall currently have no access to their H: drives, departmental share drive (I:), network printing, e-mail or the internet.

If you reserved one of our Multimedia Rooms in Woodruff Hall, please contact the Registrar to reschedule.

We will inform you via e-Mail and Voicemail when the situation is resolved.

You may have heard that a new e-mail virus has appeared in the last 24 hours. This new virus, the "MyDoom" worm (also known as Novarg), is legitimate, and spreads in much the same way as other recent viruses have spread - a person receives the message, the infected attachment is run, and it sends itself out to others before allowing outside remote access to the infected PC. Like previous viruses, this one will forge the e-mail to make it look like it came from someone other than the person whose machine is infected.

While our Groupwise System does not automatically launch file attachments, launching a suspicious attachment may still infect your PC and possibly delete important system files, making your system unusable. We do automatically update virus definitions, but your machine will only be updated if you shut your PC down at the end of each work day.

If you do not have Norton Antivirus on your PC, please contact Customer Services at x3340 to arrange to have the software installed onto your PC.

If you do not have any antivirus software at home, we advise you to purchase an antivirus program immediately. If you do have antivirus software at home, make sure you update your virus definitions on a regular basis.

For further information on the MyDoom worm, please read Symantec's summary at Symantec's website.

Please note: the MyDoom worm only affects systems running Windows 95, NT, 98, Me, 2000 or XP. It does not effect Macintosh computers, or systems running Linux.

Due to necessary maintenance, the Triton Server will be offline on Friday, January 30, 2004 beginning at 5:00 PM. The system administrators anticipate the return to service by 8:00 PM. All services relating to this server, network file shares (h: and I: drives on theTriton server only) will NOT be available until the server becomes available again. Dail-in modem service (Radius server) will not function until completion of the maintenance. All Triton users may still use GroupWise Email via your internet browser using the URL "email. adelphi.edu".

The following departments reside on the Triton Server:

This afternoon, Friday, January 16, 2004, from 4:30 PM to 7:00 PM, the Blackboard system (my.adelphi.edu) will be unavailable.

During this time, we will be upgrading BlackBoard to version 6. Information on the "New Features of BlackBoard Version 6" can be found on our website at http://infotech.adelphi.edu/resources/manuals.php under the section titled "University Resources."

The Information Technology and Resources Department is offering Computer Training Classes during the month of January.

Please take the time to view and select one or more of these informative classes. We are hopeful that many of you will be interested in attending. Please visit our Admin/Staff Computer Training information page under the Services tab for a schedule of classes.

Plato will undergo system maintenance Friday Jan 9th at 6:00 PM and will be offline until 8:00 PM. The following departments will be temporarily unavailable to either save to the network drive or print to a network printer: