Due to the power shut down, the Office of Information Technology and Resources will be suspending all technology and network services from 6:00 pm on Tuesday, December 30, 2003. Service will be restored at 6:00pm the following day December 31, 2003.

There will be no web service, network connectivity, access to CLASS, Blackboard or the Administrative System, during this duration. All incoming email messages will be queued for later delivery. Telephone service will be up, but voice mail service will not be functional.

The Information Technology and Resources Department is offering Computer Training Classes during the month of December.

Please take the time to view and select one or more of these informative classes. We are hopeful that many of you will be interested in attending. Please visit our Employee Training page for a schedule of classes.

Due to the power shut down this holiday weekend, the Office of Information Technology and Resources will be suspending all technology and network services from Wednesday, 11/26/03 at 6 PM to Friday, 11/28/03 at 9 AM.

There will be no web service or network connectivity, including access to CLASS, Blackboard or our Administrative System during this duration. All incoming email will be queued for later delivery. Telephone service will not be effected.

Based upon Facilities schedule, there will be another outage on Saturday, November 29th from 4 PM to 6 PM when the building is cut over from the emergency generator to regular service. During this time, we may experience an intermittent outage and possibly a temporary loss of technical services.

Due to the power shut down this weekend, the Office of Information Technology and Resources will be suspending all technology and network services beginning Saturday, November 15th at 6 PM.

There will be no web service nor network connectivity for this duration. All incoming email will be queued for later delivery. Telephone service will not be effected.

Resumption of all technology services will take place shortly after facilities returns electrical service to the campus, which will be on Sunday November 16th.

Maintenance will be performed on Adelphi University's GroupWise e-mail System this Friday, October 17th from 5pm to 9pm. All GroupWise accounts will be affected, including all students, faculty, administrators and staff. We will be performing our normal quarterly maintenance.

During this downtime, any messages sent to your account will be queued for later delivery.

Thank you in advance for your patience.

Due to the ongoing electrical upgrade project, Facilities will be cutting power to the main campus.

The Office of Information Technology and Resources will be suspending all technology and network service beginning at 7:00 P.M. Saturday September 13th. The expected return of service is 5:00 P.M. Sunday September 14th.

There will be no web service nor network connectivity for the duration. All incoming email will be queued. Telephone service will not be effected.

Resumption of all technology and services will take place shortly after Facilities has returned electrical service to the campus.

Welcome back to another new academic year! During the summer recess, the Office of Information Technology and Resources (OITR) has completed a number of exciting projects and we would like to bring these new services to your attention.

New Hybrid Multi-Media Classrooms: We are proud to announce seven of these new classrooms. These new rooms are equipped with an IP addressable smart projector and an all-in-one panel for Internet, phone, video, audio, power connections, and control buttons. These rooms are designed for digital medium therefore you may need to bring a laptop to the classroom to utilize these features. We encourage you to contact FCPE to arrange a training session. Additional information on hybrid multi-media classrooms can be found at: http://infotech.adelphi.edu/resources/labs/hybrid.php.

Redesign of Adelphi Home Page: A new Adelphi Web site has been launched. This new design provides many features such as easy navigation, consistent graphic design and most importantly, the new and up-to-date content. This project is a major undertaking and involves many departments. The Adelphi Homepage will continue to evolve and your input will assist us in making the website a valuable tool.

Upgrade of GroupWise email: A new GroupWise web access became available in August. We are currently in the process of upgrading your desktop client to a current release. In addition, we have also implemented an anti-spam software in early June to filter unwanted email. For more information and new features of GroupWise, please read our "Web Access Notice" from August 14, 2003.

Wireless Communication: Expansion of wireless communication now includes the common area in the University Center and Post Hall. To see the coverage map and how to connect to wireless network, you may access the website at http://infotech.adelphi.edu/resources/wireless.php.

Upgrade of Panther Unix Server: To meet the expanded academic program needs, we have replaced the Panther Unix server. This new hardware platform not only increases the overall system capacity but also enables us to install new software for instruction.

IP-TV and Streaming Video: We worked closely with FCPE and the Library this summer to convert many frequently used instructional VHS tapes to digital formats and make them available through high speed Adelphi internal network. These on-demand videos can be brought to any multi-media classrooms for instructional purposes (No TV/VCR needed!). For available digital videos, please contact FCPE at extension 4220.

The Administrative System server was also upgraded in August to expand the system capacity and to improve services to faculty, students and administrators. As we start a new semester, OITR will initiate many new and exciting projects, and we will keep you informed of our progress.

Thank you and we wish you another successful academic year!

Office of Information Technology and Resources

On Friday, August 22, beginning at 5:00 PM, there will be several brief network interruptions, as we continue to maintain and upgrade our services. This will affect all network activity, including access to file servers and the Administrative Systems as well as inbound and outbound internet connections. Email will be queued for later delivery. Maintenance will be completed by 9:30 PM.

Please log out and shut down your PC when leaving on Friday afternoon.

In our continuing effort to bring the best training and support to our Adelphi Community, OITR is offering training classes for new faculty; administrators or staff entitled "Introduction to GroupWise". The class dates are:

August 28th, 2:00 PM and September 16th, 10:00 AM.

The duration of the class is approximately one hour and will offer the attending trainees a good basic knowledge of the GroupWise email system. This introductory class will set the foundation for communication between your employee, your department and the University.

Some of the topics being covered:

Opening mail
Saving
Storing \ Archive
Creation of folders
Reply to
Composition of a new mail
Addressing \ Address book

In our continuing effort to provide the best of available technology, it will be necessary to perform maintenance on Adelphi University's Panther network server. The systems involved will be Panther, GroupWise and The Student GroupWise system.

Down time will occur on Friday, August 8th at 7:30 AM and be off-line for approximately 1/2 hour. During this period, all messages sent by you and incoming sent to your account will be queued for later delivery. Panther web pages will be unavailable during this short time.

Thank you in advance for your patience and understanding.

The Office of Information Technology and Resources would like to announce that the web access to email has been updated to Version 6.0. The new version is similar to our existing system but has a new look and feel. Some of the features you should take note of are rule creation and administration, signatures, proxy access, etc. It can be found at http://email2.adelphi.edu. On August 13, 2003, this web access will replace the now existing system located at http://email.adelphi.edu.

Documentation for use of the new web access is available at http://infotech.adelphi.edu/resources/manuals.php.

Please contact Customer Services at x3340 with any questions or concerns.

In our continuing effort to provide the best of available technology, it will be necessary to perform maintenance on Adelphi University's GroupWise System.

Down time will occur on Saturday, July 26th from 9:00 AM until 7:30 PM. During this downtime, all messages sent to your account will be queued for later delivery. You will not be able to send mail during this period.

The Student GroupWise system will also be affected by this upgrade and will be down from 9:00 AM until 12:00 PM. All messages sent to student accounts will be queued for later delivery. Students will not be able to send mail during this period.

Thank you in advance for your patience and understanding.

To ensure that Administrative Services continually provides a high level of performance and support for Adelphi's community, we will be migrating from the system commonly known as the "DG" to a new platform.

he migration will begin with the Administrative Systems being unavailable from Friday, July 25th at 5:00 PM and remain off line until Monday, July 28th at 8:00 AM.

All services connected to the Administrative Systems which includes the C.L.A.S.S. system on the web and the IVR will be unavailable during this time period. Email and non-related web services will function as normal.

Once online, all Administrative System software will function as it did on the DG and passwords and logins will remain the same.

As always we thank you for your patience and support.

In our continuing effort to provide the best of available technology, it will be necessary to perform maintenance on Adelphi University's GroupWise System.

Down time will occur on Saturday, July 26th from 9:00 AM until 7:30 PM. During this downtime, all messages sent to your account will be queued for later delivery. You will not be able to send mail during this period.

The Student GroupWise system will also be affected by this upgrade and will be down from 9:00 AM until 12:00 PM. All messages sent to student accounts will be queued for later delivery. Students will not be able to send mail during this period.

The Office of Information Technology and Resources will be conducting network maintenance which will affect our Internet connection on Thursday, July 3rd from 5:00 PM until 9:00 PM.

Due to this maintenance, we will experience intermittent Internet outages. This will affect all internet traffic on campus as well as connectivity to our Adelphi webpages and any other Internet related services.

Thank you for your cooperation as we upgrade Adelphi University's Information Technology infrastructure to better serve our community.

The Office of Information Technology and Resources will be performing maintenance on several of our Networking Systems this Wednesday, July 2nd beginning 5:00 PM to 7:00 PM. If your network account resides on either the Plato,Triton or Einstein file server, you will not have access to your network files or the ability to print to a network printer during these two hours.

Thank you in advance for your cooperation.

The Office of Information Technology & Resources is proud to announce the implementation of Spam Assassin Software. This product adds "BULK:" to the beginning of the subject line of each email message that it suspects as "spam mail." Although this identification system is not perfect, we recommend that each end user filter suspected spam email into a separate folder. This folder may be reviewed and handled at your leisure.

The documentation (MS Word file, 66KB) provides step-by-step instructions for you to filter spam email ("BULK:") into a separate folder. These steps involve creating a bulk email folder, creating a filter rule which will automatically move incoming identified ("tagged") bulk email into the bulk email folder, and finally testing the process.

An account has been created for you to forward spam messages to. All you need to do is forward the spam messages to spamhost@adelphi.edu. In the future, these messages will be black-listed, blocked and not permitted to enter our e-mail system.

If you need assistance with either of these procedures, please do not hesitate to contact our Customer Services Department.

We highly welcome your feedback on this new service. Please do not hesitate to let us know if this solution is working for you.

The Office of Information Technology and Resources will be performing maintenance on several of our Networking Systems this Friday, May 23rd beginning 5:00 PM to 7:00 PM. The systems affected will be Panther, GroupWise Webaccess, and the Listserv. During this time frame, any messages sent to your account will be queued for later delivery.

Thank you for your cooperation.

To all Faculty Members:

Before you begin your summer plans, please join the IT&R Team for a demonstration of the Prototype Multi-Media room. A number of the faculty members have already viewed this room and feedback has been very positive. In fact, many faculty members are currently reserving for the upcoming fall semester.

This informative demonstration will reveal the technology and design for future multimedia rooms. We encourage each of you to attend to further discuss the many features in this room. Your feedback will assist in designing future multimedia rooms at Adelphi University.

The demonstration will be held on Monday, May 19th at 11:00 in Hagedorn 217.

We are looking forward to seeing each of you there!

GroupWise Maintenance will be performed on Friday, May 2nd beginning 5pm. During this time frame, any messages sent to your account will be queued for later delivery.

Our student e-Mail system is not affected.

Thank you in advance for your patience.

The Office of Information Technology and Resources will be conducting a reliability test of our new redundant internet connection on Friday, May 2, 2002 from 5:00 PM to 7:00 PM. There may be brief (3-5 minutes) interruptions in the ability of users on campus to reach certain web sites. Also affected will be users on the internet attempting to reach the Adelphi University Web pages and other network services.

Thank you for your cooperation as we upgrade the Adelphi University Information Technology infrastructure to better serve the Adelphi Community.

The Office of Information Technology and Resources will be conducting a reliability test of our new redundant internet connection on Friday, April 25, 2002 from 5:00 PM to 7:00 PM. There may be brief (3-5 minutes) interruptions in the ability of users on campus to reach certain web sites. Also affected will be users on the internet attempting to reach the Adelphi University Web pages and other network services.

Thank you for your cooperation as we upgrade the Adelphi University Information Technology infrastructure to better serve the Adelphi Community.

Emergency maintenance of Administrative System was completed at 1:30 PM and normal processing can be resumed.

Thank you for your patience.

In preparation of final exams, our Customer Services Department has scheduled additional servicing to be conducted in each General Access Computer Lab, as well as each Departmental Specialty Computer Lab.

This increased maintenance will ensure that all equipment is fully functioning prior to exams. This additional crew is scheduled to visit each lab beginning April 18 - May 1st. Please expect a Network Technician or Customer Service Representative to visit the computer labs and run utility tests on each of the units.

During this same time period, IT&R's Communication Department will also be verifying each of the MultiMedia rooms.

If you know of any existing problems or have any concerns, please address them to our Customer Services Department @ x3340.

The Office of Information Technology & Resources would like to announce that our Internet bandwidth will be upgraded. Modifications for this upgrade will begin on Thursday, April 17th. Since there are no evening classes on the 17th we will begin promptly at 5:00 PM. You may experience Internet connectivity issues for the remainder of the evening.

Thank you in advance for your cooperation in this matter.

Access to the CLASS system has been fully restored.

Once again, thank you for your patience.

Emergency maintenance is being performed on our Adelphi's CLASS System. Service is currently unavailable. The system will be restored in approximately one hour.

We will notify you via e-Mail when the system is fully functional.

Thank you in advance for your patience.

Your Voice Mail "MSG Wait" button on your telephone may not be lighting up, or in some cases it may be lite all the time, which indicates that a message has been received. We are requesting that you check your voice mail once more to clear the messages out and reset the "MSG Wait" button.
To check you voicemail messages, please follow the following instructions:

When on Campus:
- Dial 3999
- When the system responds, enter your password.

From off Campus:
There is no change here. You can use the same steps that you usually do, which are:
- Dial 516.877.3999
- When the system replies, dial your four digit extension
- Press star, then enter your password.

If you have any questions or concerns, please contact Customer Services at x3340 or e-mail us at customerservices@adelphi.edu

Thank you for your patience in this matter.

Maintenance will be performed on Adelphi University's Manhattan File Server on Friday, April 4th. Service will be unavailable beginning 4:30 PM and will be restored approximately 8:00 PM.

Thank you in advance for your patience.

Adelphi's Voice Mail System continues to have operational issues. IT's Communication Department has been in constant contact with our telephone vendor and they assure us that they will have this issue rectified shortly.

Periodically, you should check to see if you have any voicemail messages. Your Voice Mail "MSG Wait" button on your telephone may not be lighting up, or in some cases it may be lite all the time, which indicates that a message has been received.

To check you voicemail messages, please follow the following directions.

When on Campus:
Dial 3999
When the system responds, dial your four digit extension
Press star, then enter your password

From off Campus:
There is no change here. You can use the same steps that you usually do, which are:
Dial 516.877.3999
When the system replies, dial your four digit extension
Press star, then enter your password.

When the system is fully operational, you may check voicemail the usual way. If you have any questions or concerns, please contact Customer Services at x3340 or e-mail us at customerservices@adelphi.edu

Thank you for your patience in this matter.

Cablevision has completed the maintenance on the channel line-up for the Adelphi Community. Here are the following changes to the channel line-up:

• FoxSport Net moved from channel 97 to channel 71.
• HBO has moved from channel 98 to channel 72.

You can view the complete lineup on our Residence Halls TV Cable Connection webpage, under Services.

Thank you again for your patience with this matter.

If you have any questions or problems related to this change, please contact Customer Services at x3340.

We would like to make the Adelphi Community aware that Cablevision is working on the channel lineup for cable television. There may be temporary interruptions of different cable channels. Customer Services will notify you when the Maintanence has been completed.

Thank you for your patience in this matter!

If you have any questions or problems, please feel free to contact Customer Services at x3340.

The Information Technology and Resources Department is offering an extensive amount of Computer Training Classes during the month of April. Please take the time to checkout some of the new classes we have added to our schedule. We are hopeful that many of you will be interested in attending several of these informative classes. Please visit http://infotech.adelphi.edu/employeetraining/ for a schedule of classes.

To register for these classes, please call Customer Services at x3358.

Or, you may e-mail your request to customerservices@adelphi.edu which is conveniently located within your GroupWise Address Book. Please include the Class "NAME" in the subject line and indicate your full name, telephone extension and department.

GroupWise Maintenance will be performed on Adelphi University's Deimos file server Wednesday evening, March 19th from 10 PM to 7:30 AM. Your GroupWise account may reside on this server. If so, you will not have access to your account during this maintenance period. During this downtime, any messages sent to your account will be queued for later delivery.

Our student e-Mail system is not affected.

Thank you in advance for your patience.

Please be advised that maintenance on the Administrative System will begin 9 AM Saturday, March 15th. Access to this system will be disabled for most of the day.

We will send an e-Mail message informing you when this issue is resolved.

On Friday March 14th, the Office of Information Technology and Resources will enable software which provides a secure connection for anyone that accesses the Library's online databases or journals from off campus.

To assist with this change-over, as well as all other remote access issues, we are providing a new instructional document that will include information on the additional security.

This documentation is posted on the following webpage:
http://libraries.adelphi.edu/pdfs/remote.pdf (PDF 341KB)

GroupWise Maintenance will be performed on Adelphi University's Phobos File Server this Saturday, March 15th from 9 AM to 4 PM.  All end users have been identified and notified of the scheduled maintenance.

During this downtime, any messages sent to a Phobos account will be queued for later delivery.

Our student e-Mail system is not affected.

Thank you in advance for your patience.

The Information Technology and Resources Department is offering an extensive amount of Computer Training Classes during the month of March. Please take the time to checkout some of the new classes we have added to our schedule. We are hopeful that many of you will be interested in attending several of these informative classes. Please visit http://infotech.adelphi.edu/employeetraining/ for a schedule of classes.

To register for these classes, please call Customer Services at x3358.

Or, you may e-mail your request to customerservices@adelphi.edu which is conveniently located within your GroupWise Address Book. Please include the Class "NAME" in the subject line and indicate your full name, telephone extension and department.

To All Adelphi Students:

We would like your Internet experience here at Adelphi to be a positive one. With so many resources available and ways to use the Internet, it has become a daily part of life for many of us.

With that in mind, you should be aware of some issues that could adversely affect your, and others, network experience, and how to prevent them.

Bandwidth
Although we have modern equipment and continue to upgrade the network regularly, excessive bandwidth use can slow the network down for everyone. If you use  peer-to-peer file-sharing software (e.g., KaZaA, Gnutella, Morpheus, etc.), please use it responsibly.  To preserve the bandwidth resources for the Adelphi Community, it is vital that file-sharing is turned off by all computer users on campus.  Since we have a robust connection to the Internet, users from outside the University will download a file preferentially from someone on campus as opposed to a user elsewhere with a modem or even a cable modem.  This has been the single largest problem with our bandwidth resource.  The benefits of not sharing files to the Internet are:

1. Increase in speed for all campus computer users.
   
2. Specialized ports can remain open, allowing games and non-standard Internet applications to be used.   

For instructions to turn off file-sharing please see:
http://security.uchicago.edu/peer-to-peer/no_fileshare.shtml

Statistics are collected on internet usage and users found to be using large amounts of bandwidth from allowing file-sharing to the Internet will have their Internet connection disabled.  These students will need to contact Customer Services to become re-enabled.

Copyright
With so much information freely available on the Internet, it may almost appear that much of what you see is in the public domain. But the fact is that just about everything you see, read or download from the Internet is copyright protected. Email you send is copyrighted to you; email you receive is copyrighted to the sender; music you download is copyrighted to the artist or producer of the music.  Sort the facts from the myths about copyright:

Brad Templeton's 10 Copyright Myths
(Clarinet News Publisher)
http://www.templetons.com/brad/copymyths.html

U S Copyright Office
http://www.copyright.gov/

Security
Keep your system software up to date by running system updaters regularly. These updates fix bugs and patch system vulnerabilities. Use the Windows updater in the Start menu or the Macintosh Software Update control panel (OS 9) or system preference (OS X). For information on currently known vulnerabilities that are being exploited, see:

http://www.cert.org/current/

For further information directly related to the Adelphi network, see the Office of Information Technology and Resources website.

Yesterday, Cablevision informed us that they relocated channel 6 (HBO) to channel 98, and channel 3 (Fox Sports) to channel 97. During this process, AUTV was blocked by channel 76.

Cablevision will be on-site tomorrow (3/7/03) to correct the problem. We are sorry for the inconvenience.

Please be advised that our GroupWise e-mail System will be offline for approximately 90 minutes, beginning 5:00 PM on Friday, February 28th.

Maintenance will be conducted and the system will be operational by 6:30 PM. Any mail sent from the internet will be delayed and queued for later delivery.

For all questions and concerns, please contact Customer Services at extension 3340.

Maintenance will be performed on Adelphi University's GroupWise e-mail System this Sunday, February 23rd from 9 AM to 2 PM. All GroupWise accounts will be affected, including all students, faculty, administrators and staff. We will be performing our normal quarterly maintenance.

During this downtime, any messages sent to your account will be queued for later delivery.

Thank you in advance for your patience.

The Alicat system will undergo a minor Millennium upgrade this Friday, February 21st, at 6 PM The upgrade should improve functionality in Circulation, Cataloging and Serials.

This upgrade should take approximately 1  hours.

In the last few months, there has been escalating use of e-mail as a mechanism for distributing announcements, notices, personal ads, etc., to a campus-wide audience. No doubt the number of these distributions will continue to grow. It is obvious that there is a need to define a consistent policy for the use of campus e-mail distribution and to provide a mechanism for doing so.

There are several reasons for establishing guidelines and procedures for e-mail distribution lists, and for identifying alternative means for sending broadcast announcements. One is simply the impact of mass distribution on the campus e-mail systems. The excessive or casual use of distribution lists not only interferes with non-list e-mail delivery, but also requires the University to invest in larger and faster systems. Most e-mails sent to the campus list are replicated, creating thousands of copies of active e-mails. A second reason deals with the recipients themselves. We receive many complaints from members of the community indicating they do not want to receive certain unsolicited e-mails. In fact, it is also one of the main reasons why many students choose not to use their Adelphi e-mail accounts, despite the fact that a new, user-friendly e-mail system was installed recently. Further, the absence of a common policy has resulted in growing confusion and misunderstanding concerning use of the distribution lists.

In addition to mass e-mail distribution, the Office of Information Technology and Resources (OITR) offers two other means for the community to deliver electronic messages. One method is to use the Web-based bulletin board function that is currently available to the Adelphi community at http://forums.adelphi.edu. Another method that can be used is Listserv e-mail mailing lists.

The attached Policy for E-mail Mass Distribution will be effective Thursday, January 23. The cooperation of the community in following the policy will allow us to use our e-mail systems to their full capacity and, at the same time, permit faculty, students and staff to communicate efficiently. I hope that you agree that these new procedures constitute improved use of our electronic infrastructure.

Thank you.

The file server which stores all of the programs and data files for each of our computer labs will not be operational Thursday afternoon. File Server Maintenance will begin at 3:30 PM and may continue until 7 PM.

All computer labs will be operational Friday morning.

Please be advised that the following departments will not have access to their (H:) drives or departmental share drives (I:) beginning 5:30 PM on Friday, January 17th. Service will be fully restored by 5:30 PM Saturday, January 18th.

An upgrade of our Alicat System will begin tonight at 7:00 PM and will continue until approximately 10:00 PM. This upgrade will modify our traditional keyword searching on the Alicat System to Advanced Keyword Searching. Almost the entire Alicat database will now be searchable and the keyword search screen will have a completely different look, including search tips and examples. Adjacency searching is one of the main features so keyword searches will now retrieve records in which the entered terms appear next to one another, within the order entered.

Starting tomorrow, please check out this new feature of the library's online catalog. Please call the Reference desk (x3574 or 877.3574) if you need further assistance.

Please be advised that our Panther Unix System will be offline for approximately 30 minutes, beginning 8:00am on Wednesday, January 8th. Maintenance will be conducted and the system will be operational by 8:30 AM.

Please be sure to log off from the system before 8am and save all of your work. Thank you in advance for your cooperation in this matter. For all questions and concerns, please contact Customer Services at extension 3340.

Please be advised that the following departments will not have access to their (H:) drives or departmental share drives (I:) beginning 5:30 PM on Friday January 10. Service will be fully restored by 5:00 PM Saturday, January 11th.