Adelphi University Office of Information Technology


Workshops Current Alerts

Save Paper & Money by Printing on Both Sides

announced on February 19, 2010

Adelphi IT is pleased to announce that you can now print on both sides of the paper when using the printers in Information Commons on the 2nd floor of Swirbul Library and the Commuter Lounges located in the University Center and Post Hall.

Printing duplex is not only the greener option for the environment, it's also cheaper for you since there's no charge to print on the reverse side.

Read the easy instructions on printing duplex.

This upgrade was initiated by Adelphi students who belong to the Student Technology Advisory Committee (STAC).

If you have any questions, please contact the Help Desk.

IT Help Desk
Office of Information Technology
Swirbul Library, 2nd Floor
p - 516.877.3340
e - helpdesk@adelphi.edu

New Login Procedure for General Access Computers

announced on January 8, 2010

Your Adelphi username and password are now required at login to begin using the general access computers within the Swirbul Library Information Commons and the Commuter Lounges located in the University Center and Post Hall.

Instructional computer labs will be upgraded to this procedure later this year.

Why do we have this new login procedure?
The new procedures will benefit Adelphi students in a number of ways.

The Student Government Association brought it to our attention that many non-Adelphi patrons have been using the high-demand Information Commons workstations. As a consequence, Adelphi students who need to use computers for academic or registration purposes could potentially encounter a waiting period before a workstation became available. Alumni, visitors, and invited guests will still be allowed to access workstations; however, our students, faculty, and staff of Adelphi will have first seating.

In addition, this change will enable us to track general use statistics that will allow us to better plan for peak demand, identify which schools and programs are using the workstations, and determine what software is in demand. The information gathered will help us better plan for expansion of our services to the community.

Will guests be able to use these computers?
The computers will still be available to guests and visitors of the University. However, those individuals will need to go to the IT Help Desk in Swirbul Library, present valid identification and then be issued a unique login credential.

DO NOT give anyone else your login name and password. This is a violation of the Acceptable Use policy. You are accountable for anything that happens on the network with your username and password.

Will you be tracking everything I do?
The purpose of this initiative is not for tracking specific computer usage. We are interested in obtaining cumulative data of groups of users to plan for better resources. However, please keep in mind, that Adelphi does have an Acceptable Use Policy for IT Resources and you are accountable at all times for any actions when using our network.

What if I forget my username or password?
You will be able to reset your password using any Internet access device such as our kiosk system. Kiosks can be found at several locations on campus including the reception desk of the Information Commons. Once you have your login information, return to one of the workstations to log in. You may visit the Help Desk on the second floor of Swirbul or call x3340 if you need further assistance.

Can I leave the workstation for a break or will I be locked out of the computer?
Your session is paused not lost. If you are walking away from your computer, lock your screen. To lock your screen, press the Windows logo key and L, or the key combination of “Ctrl, Alt and Delete” on your keyboard. When you return, unlock the screen by once again entering your username and password. 

Please note: After 5 minutes of inactivity (no input to the keyboard or any mouse movement), the computer will automatically “lock” to protect your session. To get back to the work on your screen, just re-enter your username and password. To prevent loss of data, we strongly recommend you save your work to an external device such as a thumb/flash drive any time you utilize and/or leave the computer (for example; to retrieve a print out, get a snack or go to the restroom).

How do I log out of the system to ensure my information security?
If you are done working, you have two options: either shut down or reboot the computer. This shut down or reboot will clean all information of your session completely.
Please note: Simply logging out of eCampus does not secure your information. The computer will still "cache" your credentials and any form entries of the session.
You are ultimately responsible for what occurs with the computer while your login is active.

How does this affect faculty and employees?
The same procedure affects all users of the computers in the Information Commons and Commuter lounges. However an added benefit for faculty and administration is that when you log in with your employee username and password, you will have access to any shared departmental drives that you are authorized to access. It is extremely important to remember to shut down or reboot the computer before leaving the workstation.

If you have any questions, please contact the Help Desk.

IT Help Desk
Office of Information Technology
Swirbul Library, 2nd Floor
p - 516.877.3340
e - helpdesk@adelphi.edu

Go the IT News Archives.

Check out the Geek Speak Blog — written by Adelphi IT staff.

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Contact
For additional information or assistance, please contact:

IT Help Desk
Office of Information Technology
Adelphi University
Swirbul Library, 2nd Floor
1 South Avenue
P.O. Box 701
Garden City, NY 11530-0701

p - 516.877.3340
p - ext. 3340 (on campus only)
e - helpdesk@adelphi.edu


Monday – Thursday: 8:00 a.m. to Midnight
Friday & Saturday: 8:00 a.m. to 8:00 p.m.
Sunday: 10:00 a.m. to Midnight


This page last modified on February 19, 2010.
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